Returns Policy
PRI Shop
Last Modified: 27th September 2025
The 23 Parachute Engineer Regiment PRI Shop accepts returns of unworn, unwashed, undamaged products returned in the original packaging for refund of the product cost, excluding shipping costs, or replacement, within 30 daysof original purchase.
For replacements, the new product will be shipped to you on receipt of the original product. Shipment of the replacement product to you will be conditional on the returned product meeting the criteria stated above.
The Customer is responsible for return shipping costs, return labels will not be provided.
If you need to return an item, please get in touch using the Contact Us form (available in the footer of each shop page and via the link below) Please include your order number and contact details We will then get in touch with you to discuss your enquiry further